CUSTOMER SERVICE | WITH SUPERPOWERS

Customer service

Customer Service With Superpowers – For Both Private and Business Clients

At AV-Connection, you don’t just get products – you get expertise, passion, and truly dedicated customer service. We assist customers around the world with personal and professional advice, whether you’re a private individual or a business client. With more than 25 years of experience in audio, video, and AV accessories, we know what we’re doing – and we’re always happy to share that knowledge. Our team consists of specialists who live and breathe hi-fi, home cinema, cables, and AV equipment – ready to help you find the best possible solution.

Why Customers Choose Us Again and Again:

• Fast response times – we reply quickly before, during, and after your purchase
• 30-day return policy and fast handling of warranty claims
• Always low shipping rates and fast delivery
• Price guarantee – no risk if the price drops within 30 days
• Phone support on weekdays from 9:00 AM to 5:00 PM (CET)
• Business customers can get access to login and advantageous discount agreements

If you have questions, need guidance, or are looking for a tailored solution, we're here to help you find exactly the right setup.



Contact Customer Service (Monday - Friday, 09:00 - 17:00):

• Phone: +45 74421078
• Email: [email protected] – we respond within 24 hours on weekdays, usually faster.
• Chat Support: See the bottom left corner of the website.

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