AV-CONNECTION WEBSHOP – INFORMATION AND OPENING HOURS

AV-Connection webshop

Customer Service With Superpowers – For Both Private and Business Clients

At AV-Connection, you don’t just get products – you get expertise, passion, and truly dedicated customer service. We assist customers around the world with personal and professional advice, whether you’re a private individual or a business client.

With more than 25 years of experience in audio, video, and AV accessories, we know what we’re doing – and we’re always happy to share that knowledge. Our team consists of specialists who live and breathe hi-fi, home cinema, cables, and AV equipment – ready to help you find the best possible solution. When we read the many positive reviews from our customers, we feel like superheroes - and that's a commitment!

Contact Customer Service (Monday - Friday, 09:00 - 17:00):

• Company: AV-Connection A/S, Kærvej 71-73, 6400 Sønderborg, Denmark
• Phone: +45 7442 1078
• Email: [email protected] – we respond within 24 hours on weekdays, usually faster.
• Chat Support: See the bottom left corner of the website.

Why Customers Choose Us Again and Again:

• Fast response times – we reply quickly before, during, and after your purchase
• 30-day return policy and fast handling of warranty claims
• Always low shipping rates and fast delivery
• Price guarantee – no risk if the price drops within 30 days
• Phone support on weekdays from 9:00 AM to 5:00 PM (CET)
• Business customers can get access to login and advantageous discount agreements

If you have questions, need guidance, or are looking for a tailored solution, we're here to help you find exactly the right setup.

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The company is driven by enthusiastic people with a wide interest for hi-fi and deep technical insight, which provides our customers with professional advice and service. We do our best to find the proper solution that fits your needs. Since AV-Connection was established in the year 2000, it has been our goal to be able to offer our customers:

Good prices and huge selection with over 12.000 articles

Fair shipping rates

Fast day-to-day delivery of thousands of items

Competent customer service and serious service

Own import and large warehouse

We import most of our product range, which means that we can sell our products at a very competitive price, while we guarantee 100% of the quality of our products. We also place great emphasis on having an informative and user-friendly website. Therefore, you will usually always find good pictures of the products and an in-depth description.

AV-Connection actually started as a hobby company, as it was difficult to find cables and accessories in a wide selection - in addition to the standard products found in the Radio / TV stores, which are usually of poor quality. In addition to the limited selection, the industry is also often characterized by very high margins on accessory products such as cables and the like, to the detriment of customers and the good sound. Thus, the starting point for a niche business with a large selection and good prices was created.